• 1,000 MAD for a Level 1 account
• 4,000 MAD for a Level 2 account
• 20,000 MAD for a Level 3 account
• 100,000 MAD for a Level 4 account

You can fund your CASHPLUS account in two ways:

• By visiting one of the CASHPLUS agencies.
• Via a transfer from a bank account.

You can withdraw money from your CASHPLUS mobile account by visiting one of the CASHPLUS agencies.

The history of completed transactions can be viewed under: Services → MINI STATEMENT

To top up a phone using your CASH PLUS account:

• 1. Select “Mobile top-up”
• 2. Choose the operator
• 3. Choose the product
• 4. Select the beneficiary or enter a phone number
• 5. Enter the amount
• 6. Pay

You can send money to another CASH PLUS account or to a CASHPLUS agency up to the available balance of your CASH PLUS account minus transaction fees.

From your CASH PLUS account, you can:

• Send money to another CASH PLUS account.
• Send money to a CASHPLUS agency.
• Send money to a bank account.

From a CASH PLUS account, you can:

• Receive money from another CASH PLUS account.
• Receive money at a CASHPLUS agency sent from a CASH PLUS account.
• Receive money from a bank account (Transfer).

To send money from your CASH PLUS account to a CASHPLUS agency:

• 1- Select “Cash pickup at agency”
• 2- Choose the beneficiary or enter the phone number, first name, last name, transfer reason, and amount to send
• 3- Choose who will pay the transfer fees
• 4- To confirm the transfer, simply enter your PIN code
• 5- Send the generated code to the concerned person

To send money from your CASH PLUS account to another CASH PLUS account:

• 1- Select “Send money to a mobile”
• 2- Choose the beneficiary from your contact list or enter the phone number
• 3- Enter the amount to send
• 4- Enter the transfer reason
• 5- Confirm the transfer by clicking the Next button
• 6- Confirm the transaction with your password
• 7- Share the NEN code

Beneficiary

• 1- Select “Receive via barcode”
• 2- Enter the amount to receive
• 3- Enter the transfer reason
• Generate a QR Code

• 1- Select “Transfer via barcode”
• 2- Scan the QR code

You can find the details of your transaction in the mini statement.

As long as the beneficiary has not collected the money at the agency, you can call the call center and follow the instructions.

With your CASHPLUS mobile account, you can pay your bills to several billers.

To pay a bill:

• 1- Select “Bill payment”
• 2- Choose the biller
• 3- Choose the biller’s service
• To confirm the payment, simply enter your password

For any question, feedback, or complaint, you can:

• From the menu, click on “Help request” to call CASHPLUS
• By mail, writing to the address: 1 Rue des Pléiades, Corner of Bd Abdelmoumen, Casablanca
• By phone, calling one of our CRC advisors at “05 20 02 09 15”, from Monday to Saturday, from 9:00 AM to 6:00 PM.

You can deactivate your account at any time:

• Via your mobile application
• By phone by calling one of our CRC advisors at “05 20 02 09 15”, from Monday to Saturday, from 9:00 AM to 6:00 PM.

In case of loss or theft of your phone:
Call the CRC at “05 20 02 09 15” or visit the nearest CASHPLUS agency as soon as possible in order to deactivate your account.

You may close your CASHPLUS account at any time by visiting a CASHPLUS agency with your identity document and your mobile phone.

Cash Plus is a money transfer company. It is the most convenient solution for making money transfers anywhere in Morocco and receiving money sent from abroad. For international transfers, Cash Plus partners with major international money transfer operators (Western Union, MoneyGram, Ria, etc.). You can receive your money at one of our 1,600 agencies just minutes after it is sent. In addition to money transfer services, Cash Plus also allows you to pay water and electricity bills as well as taxes, perform currency exchange operations, receive parcels, or pay for e-commerce purchases at its 2,000 money transfer and related services agencies across Morocco.

Our 2,000 Cash Plus agencies are open all week (except Sunday) from 8:30 AM to 8:30 PM.

You can find the nearest agency by searching in the “Find an agency” tab on Cash Plus Mobile, or on the website cashplus.ma.

Cash Plus Mobile is an application available on smartphones (Android and iOS) that allows customers to benefit free of charge from several features:

• Mobile top-up
• Sending money from your bank account
• Checking Cash Plus loyalty account points
• Converting loyalty points into mobile top-ups
• Generating transaction history
• Locating Cash Plus network agencies
• Currency reservation

The Cash Plus loyalty program is free, simple, and very rewarding! By joining the Cash Plus loyalty program, you earn points after each money transfer operation (sending and receiving). You can then redeem these points whenever you like for FREE money transfer operations or mobile top-ups. These points also allow you to receive a discount on money transfer fees: 1 point = 1 centime. In addition to accumulating points, you automatically participate in the monthly grand raffle, which rewards 113 members each month, totaling 1,596 winners per year across Morocco!

Go to the page: Loyalty balance. You can convert your loyalty balance into instant mobile top-ups. Conversion into discounts/free transfers is currently done exclusively at agencies.

To send money online via this application, go to the page: Online money transfer, then enter the information related to your transfer.

Cash Plus offers its customers currency exchange services with very competitive rates and a network of more than 200 agencies. You can reserve the amount of currency you want through this application, then go to the nearest Cash Plus exchange agency to collect it.